CLENEST LEGAL
Laundry Care Policy
The care principles applied to garments and household fabrics handled by CleNest.
Operational draft. Final legal wording should be reviewed for the jurisdictions in which CleNest operates.
Care labels
CleNest considers available care labels, garment condition and service type before processing.
Stains and existing damage
Stain treatment cannot guarantee complete removal in every fabric. Existing wear, colour loss or hidden weakness may affect results.
Special instructions
Customers should record relevant preferences or garment-specific instructions during booking.
Issue reporting
If you notice a service issue, use your CleNest support portal and reference the affected order.